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Frequently Asked Questions
Getting Started with Movley Inspections
Start Here: How Movley Works!
New to inspections? Inspections 101
Frequently Asked Questions
General Process
Timing & Scheduling
Billing
Movley Application
Products
Purchase Orders
Help Me Prepare (before you order)
Using Reference Samples
Reference Sample Comparison
Sample Collection
Dealing with a Failed Inspection
Platform
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Help Center
Frequently Asked Questions
Getting Started with Movley Inspections
Start Here: How Movley Works!
New to inspections? Inspections 101
Frequently Asked Questions
General Process
Timing & Scheduling
Billing
Movley Application
Products
Purchase Orders
Help Me Prepare (before you order)
Using Reference Samples
Reference Sample Comparison
Sample Collection
Dealing with a Failed Inspection
Platform
Frequently Asked Questions
Some of the most popular questions we get asked, and our answers.
General Process
Why do some of the images provided during and after inspection look different than what I ordered?
Does my factory get a copy of the inspection report?
How do I inspect products coming from multiple factories?
What happens to the defective units found in the inspection?
Why do you do a factory overview every inspection?
Why does Movley inspect at the factory?
Does the inspector repackage opened units?
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Timing & Scheduling
How far in advance do I need to book my inspection?
When do I receive my inspection report?
When should I book my freight forwarder?
When do you block out the inspection date?
What time does the inspector arrive at the factory for inspection?
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Billing
Why don't we do hourly/half/less than a day inspections?
Can you bill my factory for the inspection?
Can I get a credit based on the hours the inspector spent at the factory?
What is the cancellation policy?
